Terms of use
These terms apply when you use the Mirel apps for iPhone, iPad and Mac and the private server Mirel creates for you. By using Mirel you agree to them. How we handle your data is described in the privacy policy.
Who we are
Mirel is run by Alain Brusch, Switzerland. Contact: support@mirel.io.
The service
Mirel connects to email accounts you add, sorts your mail, keeps track of promises and replies you are owed, and suggests summaries and draft replies with AI. Features change over time, and Mirel may occasionally be unavailable.
Plans and payment
Mirel includes everything for 14 days, starting the first time it catches something for you. After that, Mirel's AI features (sorting, promises and Waiting on, summaries, drafts, the brief, Ask and the agent) need a plan: monthly or yearly, at the price shown in the app before you buy. Without a plan, Mirel keeps working as a mail app in Paused mode: your mail syncs and you can read, search and reply, and nothing you have saved is deleted.
Plans are sold through Apple's App Store and billed to your Apple Account. They renew automatically at the end of each period unless you cancel at least 24 hours before it ends. You can manage or cancel your plan in your Apple Account's subscription settings. Refunds are handled by Apple under its terms. A founding price, where offered, stays the same for as long as your plan continues without interruption. If we change the price of a plan, Apple will tell you in advance, and you decide whether to continue.
Your accounts and content
You may only connect mailboxes you are allowed to use. Your email stays yours; you give us permission to process it only as needed to run Mirel for you, including by the AI provider named in the privacy policy. Emails you receive contain other people's information: you are responsible for being allowed to have Mirel process them. If your work carries a duty of confidentiality (for example as a lawyer, doctor or adviser), check that duty before connecting a work mailbox, and use "Keep away from AI" for senders whose mail Mirel's AI must not read. You are responsible for keeping your devices and app passwords safe.
Mirel is not a backup or an archive. Your mail provider keeps the originals; keep your own backups of anything that matters.
AI suggestions
Summaries, promises, categories, reminders and drafts are generated automatically and can be wrong or incomplete. Check them before relying on them, and don't rely on Mirel alone for deadlines, legal or financial obligations, or anything time-critical. Mirel never sends an email without you pressing Send, and what you send is your decision and your responsibility.
Fair use
Don't use Mirel to send spam or unlawful content, to access mailboxes that aren't yours, or to attack, overload or reverse-engineer the service. We may suspend servers that do. If a third party makes a claim against us because of how you used Mirel in breach of these terms or the law, you are responsible for it, to the extent the law allows.
Ending
You can stop at any time: Settings → Your data → Delete my Mirel data deletes your server and everything on it. We may end the beta or your access with reasonable notice, and immediately for serious breaches of these terms.
Liability
Mirel is provided as it is, without guarantees that it is uninterrupted, error-free or suitable for a particular purpose. To the extent permitted by law: we are liable only for intent and gross negligence; we are not liable for indirect or consequential damage, lost profits, lost data, missed deadlines, or decisions made on the basis of AI suggestions; we are not liable for services outside our control, such as your mail provider, Apple, our hosting provider or the AI provider; and our total liability is limited to the amount you paid for Mirel in the 12 months before the event that caused the damage, or CHF 100 if you used Mirel without a paid plan. Mandatory consumer protection rules in your country remain unaffected.
Apple
If you downloaded Mirel from the App Store, Apple's standard licensed application end user license agreement also applies. Apple is not responsible for Mirel or its support.
Changes and law
We may update these terms; significant changes are shown in the app, and you accept them before continuing to use Mirel's AI features. Swiss law applies. Place of jurisdiction is the operator's domicile in Switzerland, except where mandatory law gives you the right to sue at your own domicile.